Privacy Policy

Who we are

This service is operated under the placeholder business name Color My Family, based in Texas, United States. Questions and privacy requests may be sent to questions@colormyfamily.com.

Information we process

• Uploaded photos: the images you choose to convert into coloring pages.
• Finished coloring pages: the generated black-and-white images associated with your paid order.
• Order and contact details: email address, selected package, amount, transaction reference, completion status, and recovery-email status.
• Payment information: Stripe collects and processes payment details. Color My Family does not receive or store your complete card number.
• Website analytics: Google Analytics may collect limited information about public page visits, such as pages viewed, browser and device type, general location, and referral source. Color My Family does not send uploaded photos, recovery links, email addresses, payment details, or the contents of private Owner Studio pages to Google Analytics.
• Technical and security information: limited request, device, and network information may be processed to operate, secure, and troubleshoot the service.
• Messages: information you provide when contacting customer support.

How information is used

Information is used to accept payment, create and deliver coloring pages, provide private recovery access, send transactional emails, prevent abuse, troubleshoot failures, respond to requests, keep necessary business records, and comply with law. Color My Family does not sell uploaded photos, display them in a public gallery, or use them in advertising.

Service providers

Color My Family uses service providers only as needed to operate the service:

• OpenAI processes uploaded images to generate coloring-page artwork. OpenAI states that API data is not used to train its models unless the API customer opts in. Default abuse-monitoring logs may be retained for up to 30 days, and certain image inputs may be retained for safety review where required.
• Cloudflare hosts the website, database, and private finished-page storage.
• Stripe processes checkout, payment, fraud-prevention, and payment records.
• Resend sends transactional recovery emails.
• Google Analytics provides aggregate website-usage reporting for public pages.

These providers process information under their own terms and privacy commitments.

Retention and deletion

Color My Family does not intentionally keep the original uploaded photo after the conversion request is completed. Finished coloring pages are placed in private storage and scheduled for automatic deletion after seven days. Order, transaction, email-delivery, security, and support records may be retained longer when reasonably necessary for accounting, fraud prevention, dispute handling, legal compliance, and customer service.

You may request deletion of personal information by contacting questions@colormyfamily.com. Some information may be retained where required or permitted by law or needed to document a transaction.

Photos of children and other people

Color My Family is a general-audience service intended for adult purchasers. It is not directed to children under 13. Customers must be 18 or older and have the right to upload each photo, including explicit consent from a parent or guardian when required. You must not upload a photo if you do not have authority to use it.

Your privacy choices

You may ask whether Color My Family processes your personal data and request access, correction, or deletion by emailing questions@colormyfamily.com. Depending on applicable law, additional rights may be available. Color My Family does not discriminate against customers for making a privacy request.

Security and limits

Reasonable safeguards are used to protect information, including private storage, access-controlled recovery links, limited retention, and server-side secret storage. No internet service can promise absolute security. Contact questions@colormyfamily.com promptly if you believe a recovery link or account-related information has been exposed.

Changes

This policy may be updated as the service changes. The effective date at the top will be revised when a material update is published.